Usually shipping time out from Kiev, Ukraine takes about 7-14 days worldwide, but it may be some shorter or longer.

- I ship orders in 1-7 business days.
- I use the Etsy mailing address, please make sure it is correct.
- I will let you know when your package is on the way. I will also send you a tracking number of your package.

The responsibility for delays, loss of the parcel lies on the postal provider.

With the Christmas holidays season, heavy transit load on mail and customs services may delay the delivery.
All orders after 5 December may not come in time (before Christmas and New Year).

I use standard shipping with tracking number:

$18 - for men's bathrobes
$12 - for women's bathrobe
$ 8 - for dresses and pants, t-shirts


WE COMBINE SHIPPING: Please let us know which items and we will set up a special listing for you with combined shipping cost.

If you buy wholesale order, shipping cost may vary, it depends on the weight of the parcel.

Yes, there is express shipping available in our shop via NovaPoshta. Shipping cost depends on the weight of the parcel and country, usually the cost is about 30-50$, estimated time of delivery is in 4-8 days.

I accept only PayPal and credit cards.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page ( www.etsy.com/help/article/1939 - step 2 ).

-Gentle washing machine cycle. It is best to wash linen products in lukewarm or cold water (saving energy too)
-Use hot, steam iron (if needed). Iron upside down

If you are not satisfied with your item, please contact us as soon as you receive it and we will do our best to resolve the issue in whatever way works best for both parties.

All items (except custom-made items) are exchangeable or refundable. The items must be returned in their original state within 14 days of receiving it. Buyers are responsible for the return shipping cost.

XS and 2XL sizes are not refundable or exchangeable.
Custom-made items are not refundable or exchangeable.

Please always discuss with me first before returning an item. We do not take responsibility for damages or losses due to the shipping.