Yes, I gladly accept customization requests. I offer personalized jewelry options to create pieces that reflect your unique style and preferences. Feel free to reach out to discuss your specific customization requirements.

Yes, I understand that some customers may have time-sensitive occasions or special events. I offer expedited order options to accommodate your needs (this will cost $50). Please contact me with your timeframe, and I will do my best to accommodate your request.

Yes, I offer lettering and engraving services on select jewelry pieces. Whether you'd like to add initials, a special date, or a meaningful symbol, I can assist you in creating a personalized piece.

Yes, I understand that purchasing fine jewelry can be a significant investment. To make it more accessible, I offer installment payment options. You could start with an initial payment (usually at least $100) and make subsequent payments at your convenience within a specified timeframe (usually within 6 months).

Please note that I will start making the jewelry you ordered after receiving the first payment. Once the ring is made and the full payment is received, I will immediately arrange for shipment. If you need to cancel the order due to personal issues during this period, I will deduct $100 per piece of jewelry and refund the remaining amount.

We offer a 30-day return and exchange policy for our jewelry. If you are not fully satisfied with your purchase within 30 days after receiving it, you can contact us to initiate a return or exchange.

Non-Quality Issues:

Returns: For non-quality issues, returns will be subject to a replenishment fee of 30% of the total price of each ring, including shipping and labor costs.
Exchanges: For non-quality issues, exchanges will be subject to an exchange fee of 20% of the total price of each ring, including shipping and labor costs.

Quality Issues:

Free returns and exchanges

These jewelry cannot be returned or exchanged except for quality issues:
1.Customized Jewelry (including customized curved wedding bands)
2.Engraved Jewelry
3.Full eternity Bands
4.Ring size over 9US, smaller than 3US

Yes, we proudly offer a lifetime warranty on our jewelry. Within the first year after receiving your jewelry, we offer free repairs, After the initial one-year period, there may be a small fee associated with repairs.