GTC & Cancellation policy
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C. Cancellation policy
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Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
In the case of contracts for the delivery of goods, the revocation period shall be fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In the case of contracts for the delivery of data which is not on a physical medium and which is produced and made available in digital form (digital content), the withdrawal period is fourteen days from the day on which the contract is concluded.
To exercise your right of withdrawal, you must send us (Shirley Osei-Yakpo, Bonhoefferstsr.73760 Ostfildern, Germany, e-mail: JustLillyshop@gmail.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
In the case of contracts for the supply of goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than twenty-one days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the twenty-one day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal shall expire prematurely in the case of contracts for the provision of digital content if we have commenced performance of the contract after you have expressly agreed that we commence performance of the contract before the expiry of the withdrawal period, you have confirmed to us that you are aware that you lose your right of withdrawal as a result of your agreement with the commencement of performance of the contract and we have provided you with a confirmation of the contract on a durable data medium in which the content of the contract is reproduced, including the aforementioned conditions for the premature expiry of the right of withdrawal.