The Ralph Lauren Hoodie with a Zip Up. Crafted with precision and passion, this hoodie redefines casual elegance, blending timeless design with luxurious materials to create a wardrobe staple that stands the test of time. Brand New.

We strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your brand new clothing purchase, we offer a hassle-free returns and exchange policy to make your shopping experience seamless.

Eligibility:
Items must be unworn, unwashed, and in brand new condition with all original tags attached.
Returns or exchanges must be initiated within 30 days of the delivery date.
Returns Process:
a. Contact Customer Service: To initiate a return or exchange, please contact our customer service team with your order number and reason for return.
b. Receive Return Authorization: Once your request is approved, you will receive a Return Authorization (RA) number along with detailed instructions for returning your item(s).
c. Package Your Item(s): Securely package the item(s) you wish to return, ensuring they are in their original packaging.
d. Ship Your Return: Send your return package using a trackable shipping method to the address provided with your RA number.

Refunds:
Refunds will be issued to the original form of payment once the returned item(s) are received and inspected.
Please allow 2-3 days for your refund to be processed after we receive your return.
Original shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges:
If you wish to exchange your item for a different size, colour, or style, please indicate your preference when contacting customer service.
Exchanges are subject to availability. If the requested item is out of stock, a refund will be issued for the returned item(s).

Defective or Damaged Items:
In the rare event that you receive a defective or damaged item, please contact us immediately upon receipt for assistance.
We will provide a prepaid return label for the return of defective or damaged items.

Final Sale Items:
Final sale items are not eligible for return or exchange unless they are defective or damaged upon receipt.

Please note that we have the right to refuse returns or exchanges that do not meet the above criteria. We are committed to providing exceptional customer service, and we will do our utmost to ensure your satisfaction with every purchase. Note also items may be previous returns or surplus stock hence there may be a few differences. If you have any questions or concerns regarding our returns and exchange policy, please don't hesitate to contact us.