All taxes, duties, import fees and additional costs are your responsibility: we do not have control on customer clearance costs (each country has its owns rules) so we cannot forecast the amount of them.

All products will be checked and packaged in good condition before dispatch.
Please let me now if you want a special type of shipping or an extra insurance.
We will sent you the track number and the link where you can track your package.
We are not responsible of delays due to controls carried out from your country customs: they happen rarely, but they are possible and it's very important that you collaborate in order to get the clearance quickly.
In case of you do not provide to the customs the information they required from you, the customs will send back the pack to us and we won't be able to refund you the price of your purchase.
However, we are constantly tracking all the shipments and we will do our best to take care of you in any case!!

we do accept returns but all return cost as return import fees and return shipping fees, brokerage fees are buyers responsibility, the buyers are responsible for the item until the pack is returned.
the item must be returned in the same condition as it was originally
buyers must follow correctly the return instruction