I am quite happy with the london blue topaz stones I ordered. They were a bit lighter than pictured, but when I loosely placed one in the setting, it seemed to darken up nicely. I will add a photo once I have it placed in the ring permanently. The gems arrived before the estimated delivery date, which is saying something, as they had to pass through US customs. They look nicely polished, and very closely match each other. I didn mark this purchase as a gift, so the packaging (a small, taped ziplock) was a little less than spectacular. That was a little disappointing when my wife opened the package. These stones are a replacement for a lost stone in her favorite ring, so I was extremely happy to find good matches, and even happier that I could buy a two extra in case there are future lost stones. The pricing was excellent.

A truly luscious sapphire gem ~ a real beaut! Little glitch with delivery, all sorted out promptly and swiftly. Will be back for more soon, thanks :)

Did not need customer service

beautiful ring, as described !!!!