Refund policy

Right of withdrawal

Consumers generally have a right of withdrawal.
However, in the case of digital content (e.g. downloads of knitting patterns), the following applies:
The right of withdrawal expires prematurely as soon as we have begun to execute the contract, i.e. as soon as you have downloaded the file or the download link has been provided, and you have expressly agreed that we may begin executing the contract before the expiry of the withdrawal period.

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

By post to Angela Grayson, Provinzstraße 69, 13158 Berlin, or by email to grayson.angi@gmail.com:

– I hereby withdraw from the contract I have concluded for the purchase of the following digital content:
– Ordered on: [date]
– Name of consumer: [name]
– Address of consumer: [address]
– Date, signature (only for paper notifications)